1. Order Processing Time

All orders are processed within 1-3 business days after the order is placed, excluding weekends and holidays. You will receive an email confirmation once your order has been processed and shipped.

2. Shipping Time & Delivery Estimates

Domestic Shipping (Within India):

  • Standard Shipping: 4–7 business days

  • Express Shipping (if available): 2–4 business days

3. Shipping Rates

Shipping charges are calculated at checkout based on your delivery location and order weight/volume.

  • Free shipping may be available on select products or for orders over a certain amount (if applicable – please check current offers on the website).

4. Tracking Your Order

Once your order is shipped, a tracking number and carrier information will be provided via email. You can track your shipment through the carrier’s website or through the tracking link provided.

5. Delivery Partners

We work with trusted courier partners including but not limited to:

  • Domestic: Delhivery, Ekart, Amazon Ship, Bluedart, DTDC, India Post etc.

6. Incorrect Shipping Information

Please ensure your shipping address is complete and accurate. We are not responsible for delays or delivery failures due to incorrect or incomplete addresses provided by the customer.

7. Order Delays

While we strive to ensure timely delivery, delays may occasionally occur due to:

  • High order volumes

  • Natural disasters or extreme weather

  • National holidays or strikes

We appreciate your patience and understanding.

8. Lost or Damaged Packages

If your order arrives damaged, or you suspect it is lost in transit, please contact us immediately at customersupport@yourfashionstory.com with your order number and tracking details. We will investigate and assist you accordingly.

9. Contact Us

For any shipping or delivery-related inquiries, please reach out to us at:

Email: customersupport@yourfashionstory.com
Phone (if applicable) : +91 9253391339

Website: https://yourfashionstory.com