Terms & Conditions

1. Agreement to Terms

By accessing and using the Your Fashion Story website (www.yourfashionstory.com), you accept and agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our website or services.

These terms apply to all visitors, users, and customers who access or use our website, mobile application, or any other services provided by Your Fashion Story.

2. Definitions

For the purpose of these Terms and Conditions:

• "Website" refers to Your Fashion Story website and mobile applications
• "We," "Us," "Our" refers to Your Fashion Story
• "You," "Your," "User" refers to the person accessing or using our website
• "Services" refers to all services provided through our website
• "Products" refers to fashion items and merchandise available on our website
• "Account" refers to your registered user account on our website
• "Content" refers to all information, text, images, videos, and other materials on our website

3. Eligibility

To use our website and services, you must:

• Be at least 18 years of age or the age of majority in your jurisdiction
• Have the legal capacity to enter into binding contracts
• Not be prohibited from using our services under applicable laws
• Provide accurate and complete registration information
• Maintain the confidentiality of your account credentials

If you are under 18, you may use our website only with the involvement and consent of a parent or legal guardian.

4. User Account

Account Creation

To access certain features of our website, you may need to create an account. When creating an account:

• You must provide accurate, current, and complete information
• You must update your information to maintain its accuracy
• You are responsible for maintaining the security of your account
• You must not share your account credentials with others
• You are responsible for all activities under your account

Account Security

You agree to:

• Choose a strong, unique password
• Keep your password confidential
• Notify us immediately of any unauthorized use
• Log out from your account at the end of each session
• Not allow others to use your account

Account Termination

We reserve the right to suspend or terminate your account if:

• You violate these Terms and Conditions
• You provide false or misleading information
• You engage in fraudulent activities
• You abuse our services or staff
• Your account remains inactive for an extended period

5. Product Information

We strive to provide accurate product information on our website. However:

• Product colors may vary slightly due to monitor settings and photography
• Sizes may vary between different brands and styles
• Product descriptions are provided for general information
• We do not warrant that product descriptions are accurate, complete, or error-free
• We reserve the right to correct errors or update product information at any time

6. Pricing and Payment

Pricing

• All prices are listed in Indian Rupees (INR) unless otherwise stated
• Prices are subject to change without notice
• The price charged will be the price displayed at the time of order
• We are not responsible for pricing errors
• Taxes and shipping charges are calculated at checkout

Payment Methods

We accept the following payment methods:

• Credit Cards (Visa, Mastercard, American Express)
• Debit Cards
• Net Banking
• UPI (Unified Payments Interface)
• Digital Wallets (Paytm, PhonePe, Google Pay)
• Cash on Delivery (for select locations)

Payment Processing

By providing payment information, you:

• Authorize us to charge your payment method for all purchases
• Confirm that the payment information provided is accurate
• Authorize us to save your payment information for future purchases
• Agree to pay all charges at the prices in effect when incurred

7. Order Placement and Acceptance

Order Process

1. You place an order through our website
2. You receive an order confirmation email
3. We verify payment and product availability
4. We send an order acceptance and dispatch notification

Order Acceptance

Please note that:

• Your order confirmation does not guarantee order acceptance
• We reserve the right to refuse or cancel any order
• We may cancel orders due to product unavailability, pricing errors, or fraud concerns
• If your order is cancelled, we will notify you and issue a full refund

Order Cancellation by Customer

You may cancel your order:

• Before dispatch: Full refund within 5-7 business days
• After dispatch: Subject to our return policy
• Cancellation must be requested via email or phone

8. Shipping and Delivery

Shipping and delivery are governed by our Shipping Policy. Key points include:

• Delivery times are estimates and not guaranteed
• We are not liable for delays beyond our control
• You must provide accurate delivery information
• Risk of loss passes to you upon delivery
• Unclaimed packages will be returned to us

For complete shipping information, please refer to our Shipping Policy.

9. Returns and Refunds

Returns and refunds are governed by our Returns & Exchanges Policy. Summary:

• Returns accepted within 7 days of delivery
• Items must be unworn and in original condition
• All tags must be attached
• Certain items are non-returnable
• Refunds processed within 7-10 business days

For complete return information, please refer to our Returns & Exchanges Policy.

10. Intellectual Property Rights

Our Content

All content on our website, including but not limited to text, graphics, logos, images, videos, product descriptions, and software, is owned by or licensed to Your Fashion Story and is protected by copyright, trademark, and other intellectual property laws.

Restrictions

You may not:

• Copy, modify, or distribute our content without permission
• Use our trademarks or logos without authorization
• Create derivative works based on our content
• Remove or alter copyright notices
• Use automated systems to access or scrape our website
• Frame or mirror our website content

Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use our website for personal, non-commercial purposes only.

11. User Content and Reviews

Your Submissions

When you submit reviews, comments, photos, or other content to our website:

• You grant us a perpetual, irrevocable, worldwide license to use your content
• You represent that you own or have rights to the content
• You waive any moral rights in the content
• You agree that we may use your content for marketing purposes

Content Guidelines

User content must not:

• Be offensive, defamatory, or discriminatory
• Infringe on intellectual property rights
• Contain false or misleading information
• Include personal information of others
• Contain spam or promotional content
• Violate any applicable laws

We reserve the right to remove any content that violates these guidelines without prior notice.

12. Prohibited Activities

You agree not to:

• Use our website for any illegal purpose
• Attempt to gain unauthorized access to our systems
• Interfere with the proper functioning of our website
• Transmit viruses or malicious code
• Impersonate any person or entity
• Engage in fraudulent activities
• Harvest or collect user information
• Use bots or automated systems without permission
• Circumvent security features
• Abuse or harass our staff or other users

13. Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

• Our website and services are provided "AS IS" and "AS AVAILABLE"
• We make no warranties, express or implied
• We do not guarantee uninterrupted or error-free service
• We do not warrant that our website is free from viruses
• We do not guarantee the accuracy of information on our website
• Product quality is covered by our return policy, not warranties

14. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

• We are not liable for any indirect, incidental, or consequential damages
• Our total liability shall not exceed the amount you paid for the product
• We are not liable for delays or failures due to circumstances beyond our control
• We are not liable for third-party actions or content
• We are not liable for any loss of data or unauthorized access

15. Indemnification

You agree to indemnify, defend, and hold harmless Your Fashion Story, its affiliates, officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

• Your use of our website
• Your violation of these Terms and Conditions
• Your violation of any rights of others
• Your content or submissions
• Your fraudulent or illegal activities

16. Third-Party Links and Services

Our website may contain links to third-party websites or services. Please note:

• We do not control or endorse third-party content
• We are not responsible for third-party practices or content
• Your interactions with third parties are solely between you and them
• We recommend reviewing the terms and privacy policies of third-party websites

17. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy. By using our website, you consent to:

• Collection of your personal information as described in our Privacy Policy
• Use of cookies and tracking technologies
• Processing of your data for order fulfillment and marketing
• Sharing of information with service providers

Please review our Privacy Policy for detailed information.

18. Modifications to Terms

We reserve the right to modify these Terms and Conditions at any time. When we make changes:

• We will update the "Last Updated" date at the top of this page
• Significant changes will be notified via email or website notice
• Continued use after changes constitutes acceptance
• You should review these terms periodically

19. Governing Law and Jurisdiction

These Terms and Conditions are governed by the laws of India. Any disputes arising from these terms or your use of our website shall be subject to the exclusive jurisdiction of the courts in Gurugram, Haryana, India.

Dispute Resolution

In the event of a dispute:

1. Contact us first to resolve the issue informally
2. If unresolved, parties may pursue mediation
3. Disputes not resolved through mediation shall be resolved through arbitration
4. Arbitration shall be conducted in Gurugram, Haryana

20. Severability

If any provision of these Terms and Conditions is found to be invalid or unenforceable, that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.

21. Waiver

Our failure to enforce any right or provision of these Terms and Conditions shall not constitute a waiver of such right or provision. Any waiver must be in writing and signed by an authorized representative.

22. Assignment

You may not assign or transfer your rights or obligations under these Terms and Conditions without our prior written consent. We may assign our rights and obligations without restriction.

23. Entire Agreement

These Terms and Conditions, together with our Privacy Policy, Returns & Exchanges Policy, and Shipping Policy, constitute the entire agreement between you and Your Fashion Story regarding the use of our website and supersede all prior agreements.

24. Force Majeure

We shall not be liable for any failure or delay in performing our obligations due to circumstances beyond our reasonable control, including but not limited to:

• Natural disasters (earthquakes, floods, pandemics)
• War, terrorism, or civil unrest
• Government actions or regulations
• Labor strikes or disputes
• Internet or telecommunication failures
• Power outages or equipment failures

25. Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact us: